Culture: Service, Hospitality, and Recognition

Morongo prides itself on providing guests with the best possible experience through a strong service and hospitality culture, but we have also worked hard to create an enjoyable work environment for team members. So how do we accomplish that?

Service & Hospitality

We provide all team members with annual Guest Service Training – while we set the bar of excellence high, we also provide the training you need in order to successfully deliver exceptional guest service.

Recognition Programs

Morongo offers many recognition programs to ensure our team members know just how important they are to us, such as: the BEST of the BEST Team Member & Leader of the Quarter awards, Team Member & Leader of the Year (both come with cash prizes and other gifts), Team Member Appreciation Week, the Thank Tank, the F.I.R.E Trophy, as well as departmental recognition events such as pizza parties, ice cream socials, and more!


 

WHY WORK AT MORONGO

Growth Development
Growth & Development

Development

Work Life Balance at Morongo Casino
Work Life Balance

Work-Life

Team Member Benefits - Morongo CasinoTeam Member Benefits

Benefits

Teamwork at Morongo CasinoTeamwork

Teamwork